QUESTION: How can I make a financial donation?
ANSWER: You can donate to us by mail, by phone, on our website or by text message.
Donate by Phone
You can donate by credit or debit card, by calling:
(English): 1-800-HELP-NOW (1-800-435-7669)
(Spanish): 1-800-375-7575
(You can dial 809-463-3376 from most DSN numbers to be allowed to make 800 number calls)
Donate on our Website
You can donate online by clicking the “Donate Now” link at the top of this page, or by visiting http://www.redcross.org.
Donate at American Red Cross Office
You can donate in person by visiting the Yokota American Red Cross office located in the Airman and Family Readiness building (AFRC) located between Chili’s and the YCC. Ensure checks and money orders: write “Japan Earthquake and Pacific Tsunami” in the memo section.
Donate by Mail
We can accept checks. Make checks payable to American Red Cross and in memo note “Japan Earthquake and Pacific Tsunami”. Then mail them to our lockbox:
American Red Cross
PO Box 4002018
Des Moines, IA 50340-2018
Thank you for your donation, we are grateful for your support.
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QUESTION: I would like to donate items.
ANSWER: Thank you so much for your generous offer. Many donations, though well intentioned, have hidden costs and pose many complications. These include such items as clothing, furniture, toys, or small individual donations of items of any sort. These are not viable in-kind offers because:
- There needs to be enough of a particular item supplied for it to be distributed equitably. Small donations and collections don’t meet these criteria.
- The Red Cross can’t guarantee the usability and safety of such products. We don’t know the origins, conditions, and expiration dates of collected items.
- Collections require time, money, and personnel to process, all precious resources in disaster relief. Following disasters, all relief workers and resources focus on the people affected and meeting their emergency needs. There are no resources available for examining, sorting, and cleaning.
- If you have collections of goods and individual items, these have the greatest impact when they are donated to other charitable organizations within your own community, or to other organizations that are also helping within the affected area.
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QUESTION: I would like to donate items to the recent international disaster.
ANSWER: Thank you so much for your generous offer. During an international response, the American Red Cross works in partnership with other national societies around the world. Together, we support disasters in three ways: by making a financial donation to the affected country’s Red Cross Society, by sending volunteers with specialized skills from the American Red Cross’ National Headquarters that have been requested, and by sending supplies such as tents and jerry cans from the International Red Cross Federations’ overseas warehouses.
Financial donations are the best way to support international relief operations. Financial donations give us the flexibility to purchase the exact items disaster victims need. And, unlike product donations which can be very expensive to transport and inappropriate to the local culture, financial donations allow us to purchase needed items closer to the disaster site. This has the benefit of not only minimizing transportation costs, but of also supporting the local vendors in the community also affected by the disaster. Are you interested in making a financial donation?
For Donors who are still interested in International In-Kind Donations:
Like Red Cross, many international relief organizations are not able to accept donations of products for overseas operations. Shipping products, especially after a disaster, is very challenging and often more expensive than purchasing product locally. Local purchases allow organizations to purchase exactly what is needed when it is needed without having to worry about transportation or storage. Local purchases also ensure that organizations are distributing products that the affected families are familiar with – that the food they distribute is normally what the family prepares, that the hygiene supplies have labels and instructions written in their native language.
For Donors who are Insistent on Donating Overseas:
InterAction is an organization that brings together many different international relief organizations based in the US. After an international disaster, InterAction posts the names of the organizations responding to the event on their website, http://www.interaction.org/. Though most international organizations only accept product, you may be able to find an organization seeking these supplies on their website.
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For Community Groups
QUESTION: My in-kind offer has been referred to several different organizations; I know people need this – but I have not found any organization that will accept it!
ANSWER: In the first few days after a disaster, the Red Cross, like many organizations can be overwhelmed by the outpouring of support from the public. We receive hundreds of calls from the public with very generous product offers. Due to the costs of time and money involved in processing and transporting product donations – we are typically only able to accept a very small percentage of offers we receive.