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Earthquake Questions/Responses

QUESTION: What is the American Red Cross doing to assist the Japanese community? ANSWER: The American Red Cross is currently in discussions with the Japanese Red Cross to assess their needs and see how we can help. The Japanese Red Cross has extraordinary disaster response capabilities. They have...

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Service to the Armed Forces

Services for the Military

Today’s American Red Cross is keeping pace with the changing military. Using the lates in computer and telecommunications technology, the Red Cross allow military members stationed all over the world to send messages to loved ones back home, during emergency or other importand events. These communications are delivered around-the-clock, seven days a week, 365 days a year.

Families in the Yokota Military Community please call:

Red Cross Office at DSN: (315) 225-7522, 24 Hours A Day

Red Cross Armed Forces Emergency Services personnel serve in nearly 1,000 chapters in the United States, on 109 military installations around the world and alongsid our troops wherever they may go. We have 3 offices in Iraq, 1 office in Afghanistan and 1 office in Kuwait ready to serve our deployed service members. Your Yokota Red Cross office provides after-hours communication services for all military installations on mainland Japan. 

Emergency Communication Services

    Contacting the Red Cross Send an Emergency Message to:

  • Active duty service members and their immediate family members can call the Red Cross Armed Forces Emergency Service Centers for Help seven days a week, 24 hours a day, 365 days a year.
  • Other family members who do not reside in the service members’ household, members of the National Guard and Reserves, retirees and civilians may also access Red Cross services.
  • Overseas personnel stationed on military installations should call the on-base Yokota Red Cross office at DSN: (315) 225-7522.
  • At overseas deployment sites, contact the American Red Cross deployed staff.


When calling the Red Cross to send an emergency message to a family member, please have ready the following information which will speed the process of sending your message:

  • Service Member’s Full Name
  • Rank/Rating
  • Branch of Service
  • Social Security Number
  • Military Address
  • Information about the deployed unit and the home base unit (for deployed service members only)
  • Name of person giving the message and their relationship to the service-member.
  • If verification is in the States, name and phone number of local point of contact.
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